Organizational Models

Organizational Models

Because of numerous variables, no two facility management organizations are ever exactly alike. However, we have learned enough about facility departments that models have been developed and can be used for guiding specific company organizations. There are better ways to staff and organize; you should capitalize on them. Unfortunately, too much organizational discussion for the past twenty years has concentrated on eliminating positions. Often rightsizing has been nothing more than a euphemism for reducing staff.



This has clouded the matter of organizations. Organizing Department 59 A letter in the Harvard Business Review, from its editor, says it well: “Two great challenges lie increasingly ahead for the modern organization, to have the requisite typed and numbers of knowledge workers . . . and to have an organization in which they will thrive and with which they will want to remain.”8 How to properly organize is a topic which has been inadequately researched but one that we feel is of such great importance that we want to give you three other approaches. The bible for organizational development in facility management organizations is Stormy Friday’s Organization Development for Facility Managers. In APPA’s A Manual for Plant Administration there are chapters on “Organization” by Jack Hug and “Evaluating Facilities Organizations” by Thomas Vacha. Also, in 2001, the IFMA Foundation funded a study and published Designing the Facility Management Organization.



For middle and large-sized FM organizations, the federal government appears to have the best model. It is our opinion that better research on what works in FM organizations and organizational development needs to be done by professional associations. They would be ideal candidates, for a cooperative research effort.

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